Thank you for visiting lumoraoutdoor (www.lumoraoutdoor.com). We are committed to providing responsive, high-quality customer support to ensure a seamless experience for our valued customers across Europe.
If you have any questions regarding our outdoor illumination products, active order tracking, or standard store policies, please contact our support team using the official details provided below. For the fastest response, we recommend reaching out via email.
Get in Touch
Brand / Trading Name: lumoraoutdoor
Official Website: www.lumoraoutdoor.com
Email Support: outdoor@lumoraoutdoor.com
Telephone Support: +65 62980027
Physical Address: 52 Bendemeer Rd, Singapore 339934
Customer Support Hours & Regional Service Scope
Our dedicated support team serves customers exclusively within the European region. To accommodate regional needs, our operating parameters are structured as follows:
- Support Operating Hours: Monday – Friday, 09:00 to 18:00 (SGT / GMT+8).
- Response Window: We aim to review and respond to all email inquiries within 24 hours.
- Target Service Area: European sales destinations and regional shipping inquiries.
If you contact us outside of our standard operating hours or during peak holiday periods, please leave a detailed message including your order details, and our team will address your request as a priority on the next business day.